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LIVE AWARE – TERMS, PRIVACY & DISCLAIMER POLICY

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Effective Date: April 20, 2025


Applies to: Live Aware mobile app (iOS and Android) and www.liveaware.in

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1. DISCLAIMERS

1.1 Educational Purpose Only

Live Aware provides tools and content to support self-discovery, personal growth, and wellness. All content is intended strictly for educational and awareness-building purposes. No part of the platform constitutes medical, legal, psychological, or financial advice. Users are advised to consult certified professionals before making decisions based on app insights or features.

1.2 Not a Substitute for Professional Advice

Live Aware is not a medical, psychological, legal, or financial advisory service.
The content, tools, and AI-generated insights within the app are intended solely for personal development and educational purposes. They are not a replacement for licensed professional advice, diagnosis, or treatment.
Users are encouraged to seek guidance from qualified experts for any decisions involving health, legal, career, or financial matters.

1.3 No Guarantees or Warranties

Live Aware makes no warranties regarding accuracy, completeness, outcomes, or performance of any feature, tool, or recommendation within the app. All content and features are provided “as-is.” Use of the platform is at your own risk.

1.4 Expert-Provided Content

The app features curated content and insights from qualified experts in wellness, productivity, and self-growth. While we strive for accuracy, we do not guarantee that expert-provided content is suitable for every user.

1.5 Third-Party Content & YouTube Links

  • Live Aware includes links to external YouTube videos and third-party resources for learning and enrichment.

  • We do not claim ownership of third-party content. All rights remain with the original creators.

  • YouTube or third-party providers may modify, remove, or restrict content at any time. Live Aware is not responsible for these changes or the continued availability of such content.

1.6 No Control Over YouTube Ads & Content

  • Live Aware does not control or endorse advertisements or promotional content shown on YouTube videos linked within the app.

  • YouTube ads are governed entirely by YouTube’s own advertising and content policies—not Live Aware.

  • Users are advised to use discretion when engaging with external content, including ads or calls to action shown by YouTube or other third-party platforms.

1.7 Limitation of Liability

Live Aware, its founders, employees, and affiliates are not liable for any direct, indirect, incidental, or consequential damages arising from use of the app or website. This includes, but is not limited to:
• Content errors or omissions
• Service unavailability or technical issues
• Unauthorized data access or breaches

1.8 Indemnification

You agree to indemnify, defend, and hold harmless Live Aware and its affiliates from any claims, losses, or liabilities arising out of your use or misuse of the platform, violation of these terms, or infringement of third-party rights.

 

2. PRIVACY POLICY

2.1 Data We Collect

We collect personal data (e.g., name, email, phone, age, gender), device data (e.g., OS, IP address), and optional wellness inputs (e.g., journaling, reflections, goals).

2.2 Use of Data

Your data is used to personalize your experience, improve platform performance, and provide AI-enhanced insights. We do not sell or rent your personal data to third parties.

2.3 AI Personalization

Optional inputs such as age and gender may be used to personalize AI-generated suggestions and insights. These inputs are not mandatory.

2.4 Account Deletion

You may delete your account anytime via the app. This will permanently erase your data. The process is irreversible.

2.5 Your Rights as a User

  • Access & Update: You can view and edit your personal information at any time through the app’s profile and settings section.

  • Opt-Out: You may opt out of non-essential communications and notifications.

  • Right to Erasure: You can delete your account at any time, which will permanently remove your data from our systems (subject to legal or operational requirements).
    📧 For any data-related requests or assistance, contact: hello@liveaware.in

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3. IN-APP PURCHASES & PAYMENTS

3.1 Digital Subscriptions

All digital subscriptions are processed via Apple App Store (iOS) or Google Play Billing (Android). Live Aware does not process or store your payment information for subscriptions.

3.2 Physical Services & Products

Payments for physical products, physical events, and physical consultations are processed exclusively through the Live Aware website using trusted third-party gateways. These services are offered outside the app and are not subject to in-app billing.

3.3 Billing Compliance

We comply with platform-specific billing rules. Digital services within the app are billed through the respective app store. Physical services and products are managed via our website and external payment gateways.

 

4. REFUND & CANCELLATION POLICY

4.1 App Subscriptions

  • A free trial is provided to new users.

  • Subscription renews automatically unless canceled before the next billing cycle.

  • Uninstalling the app does not cancel your subscription.

  • We do not offer partial or pro-rata refunds.

  • All subscription payments are final and non-refundable.

4.2 Physical Orders & Events

  • Orders can be canceled before dispatch or event confirmation.

  • No refunds are provided after dispatch or confirmation.

  • Report defective physical items within 3 days of delivery with photo proof.
    📧 For refund inquiries: hello@liveaware.in

5. TRADEMARK & PLATFORM RIGHTS

5.1 Trademark Protection

Live Aware™ and all associated names, logos, and content are trademarks or registered trademarks of the platform owner. Unauthorized use, reproduction, or imitation of the brand, logos, or materials without written permission may result in legal action.

 

5.2 Modification of Features or Access

Live Aware reserves the right to modify, suspend, or discontinue any part of the platform or its features at any time without notice. We may limit access to certain services, restrict usage, or revise app functionality in accordance with technical, operational, or strategic requirements. Continued use of the app following any modifications signifies your acceptance of such changes.

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